Guest. Staff. Kitchen. Management.
About TapTray
A unified hospitality operating system for menus, ordering, payments, reservations, staff tools, and back-office operations.
TapTray is a complete restaurant operating system.
QR menus and mobile checkout are important entry points, but the platform connects the full venue workflow.
Restaurants and venues run menus, ordering, reservations, event tickets, campsite and hut bookings, payments, staff tools, and management from one shared system.
What TapTray Offers
Unified restaurant operations: Bring menus, ordering, reservations, payments, kitchen routing, staff tools, and back-office controls into one shared workflow.
Guest experience: Support QR or link-based access, mobile-first ordering, table and counter flows, reservations, flexible add-ons, and wallet-first checkout with Apple Pay and Google Pay.
Front-of-house and POS tools: Enable waiter apps, split bills, printed receipts, kitchen sending, cash and card handling, and customer interaction tools.
Kitchen display and production: Route orders to kitchen, bar, and station groups with prioritization, throttling, and production visibility.
Management and back office: Manage pricing, availability, templates, roles, reporting, analytics, and multi-location operations from a single interface.
Discovery and payments: Power restaurant discovery, food hall browsing, and PSP integrations such as Worldline, Rapyd, and Teya, while supporting option-based venue offerings such as event tickets and stay-related bookings.
TapTray FAQ
What is TapTray?
TapTray is a complete restaurant operating system that connects guests, staff, kitchen, and management in one unified workflow.
Who is TapTray for?
TapTray is built for restaurants, cafes, bars, food halls, and multi-vendor venues that want one shared system for menus, ordering, payments, reservations, and management, with support for use cases such as event tickets, campsite bookings, hut stays, and flexible add-ons.
Which payment providers are supported?
Merchants can use wallet-first checkout and PSP providers such as Worldline, Rapyd, or Teya based on region and business needs.
Highlighted Features
Unified restaurant operations
- Connect guest, staff, kitchen, and management in one workflow
- Manage menus, items, pricing, availability, and roles from one interface
- Support shared operations for owners, managers, editors, and staff
Guest experience
- Offer QR or link-based menu access with no app install required
- Support table, counter, takeaway, reservation, and food hall ordering flows
- Send real-time order-ready updates directly to the guest phone
Front-of-house and POS
- Enable waiter apps, split bills, and printed receipts
- Send items to kitchen stations and manage live order flow
- Support cash, card, QR, and PSP-based payments
Kitchen and production
- Route orders to kitchen, bar, and station groups in real time
- Prioritize and throttle production for peak service periods
- Give staff clear visibility into active and completed orders
Management and back office
- Edit menu structure, availability, and price changes centrally
- Provide role-based access and multi-location control
- Support reporting, analytics, templates, and operational oversight
Payments and discovery
- Support wallet-first checkout for Apple Pay and Google Pay
- Integrate PSP providers such as Worldline, Rapyd, and Teya
- Power restaurant discovery, profiles, food hall vendor browsing, and option-based venue offerings
Contact us
For support, policy questions, or merchant onboarding, contact us at [email protected].
Current Status
TapTray is in active rollout and continues to expand its core menu, ordering, POS, kitchen, and staff workflows as the platform matures.
Acknowledgements
TapTray is built on modern web standards and selected open-source libraries.
Third-party license details are available in Third-Party Notices.